Clear expectations create better experiences.

Policies

At Boy In Bleu, our goal is to make every experience as thoughtful as the garments themselves. The policies below are here to provide clarity, protect both our customers and our brand, and ensure that every order is handled fairly.

Returns

Returns may be requested within 14 days of receiving your order.

To be eligible for a return, items must be:

• Unworn and unwashed.
• In their original condition.
• Returned with all original tags and packaging.

Once your return has been received and inspected, we'll notify you regarding the status of your refund.

Exchanges

If your garment doesn't fit as expected, we're happy to offer exchanges when inventory is available.

Items must meet the same eligibility requirements as returns. If your requested size is unavailable, alternative solutions will be discussed with you.

Remember our garments are primarily oversized, if you wish to preview a size chart, just click on the garment you are interested in and scroll to the last page and there should be a size chart listed specifically for that garment.

Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect item, please contact us within 7 days of delivery.

Please include:

• Your order number.
• A brief description of the issue.
• Photos of the damaged or incorrect product.

We'll review the situation and work with you to resolve it as quickly as possible.

Lost Packages

If your package appears to be lost during transit or you experience a delivery issue, please contact us as soon as possible.

While Boy In Bleu cannot guarantee replacement for packages marked as delivered by the shipping carrier, we'll gladly work with both you and the carrier to investigate the situation and help reach a fair resolution whenever possible.

Preorder Policy (Drop 1)

The Face It collection is offered as a preorder release.

Once the preorder window closes, production begins based on the quantity ordered. This allows us to reduce unnecessary waste while focusing on quality and attention to detail.

Estimated production and shipping timelines will be communicated during checkout and through email updates throughout the fulfillment process.

We appreciate your patience while our archive is being brought to life.

Order Changes & Cancellations

If you need to update your shipping address or request changes to your order, please contact us as soon as possible.

Order modifications and cancellations may only be accommodated before production begins.

Once production has started, we cannot guarantee that changes or cancellations will be possible.

Business Mailing Address

Boy in Bleu
P.O. Box 114
Waterford, NY 12188

Thank you for supporting Boy In Bleu.

Every order represents more than a garment—it represents someone choosing to become part of the story, part of the community, part of the lifestyle.

Still searching for an answer? Visit our Contact page and reach out by email or through our social media channels. We're always happy to help.